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Using a mixture of proprietary intelligence, HSJ Intelligence brings you the top strategic issues facing specific providers and health systems.
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Latest Investigations
University Hospitals Birmingham NHS Foundation Trust
The Trust is currently facing significant challenges across all major areas of care and remains under close scrutiny from NHS England. In response to operational pressures, the Birmingham and Solihull Integrated Care Board is investing £3 million to help address ambulance handover delays. To strengthen its focus on cancer services, the Trust has reinstated a dedicated cancer board and plans to lift the cap on additional endoscopy sessions to improve diagnostic capacity. Financially, the Trust is required to deliver its most ambitious cost improvement plan to date, amid NHSE’s concerns about a lack of financial control. Despite these pressures, the Trust is taking a leading role in procuring the system’s integrated digital pathway and is moving forward with plans for a new £200 million Urgent and Emergency Care facility. Encouragingly, leadership and cultural issues within the organisation are showing signs of improvement.
University Hospitals Dorset NHS Foundation Trust
The Trust is forecasting a £22.6 million savings shortfall, prompting the need to reduce more than 450 whole-time equivalent roles as part of its financial recovery efforts. To help stabilise its position, a shared services plan is being developed, alongside the recent launch of an invitation to tender for a shared electronic patient record system. However, the Trust may face a period of up to two years without a fully functioning EPR. A major service reorganisation is also underway and is expected to conclude by 2026. Operationally, the Trust continues to experience high bed occupancy rates but is seeking to alleviate pressure by expanding its virtual wards programme. Additionally, there remains a pressing need to address disparities in the quality of services across the organisation to ensure consistent standards of care.
The NHS market for hospital electronic patient records in 2026
The conclusion of the Frontline Digitisation Programme means that trusts are now responsible for funding their own technology investments. While almost all acute trusts have implemented a modern electronic patient record system, many have yet to realise the full benefits of these platforms. As a result, the current focus across the sector has shifted toward maximising EPR utilisation and deriving greater value from existing systems. The government’s priority is to ensure interoperability between EPRs, the NHS App, and the emerging single patient record, which could in turn stimulate growth in the middleware market, providing solutions that connect local EPRs with national digital services. Notably, several Integrated Care Systems, and even one entire region, are progressing toward adopting a single shared EPR to improve integration and consistency across care settings.
Data points
The following data points were updated this week:
- Number of complaints upheld, % of complaints upheld, Number of complaints partially upheld and % of complaints partially upheld for Acute, community, MH, SP in 2024-25.
- Legal claims received for Acute in 2024-25.
- No. of concerns raised with Healthcare Inspectorate Wales for Wales in 2024-25.
- Medical agency staff spend and Nursing agency staff spend for Scotland in 2024-25.
- Leadership for ICS, Wales, Scotland in July.
- Name for Wales, Scotland in September.
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HSJI Experts
With unrivalled access to senior figures, NHS data sources and rigorous primary research, HSJ experts have a unique insight on the NHS, and deep understanding of the strategic issues facing NHS organisations and leadership teams. HSJi offers exclusive, predictive analysis explaining key trends and the specific NHS organisations that are likely to be affected.
Alastair McLellan
Editor
Ben Clover
Bureau chief
Annabelle Collins
Senior correspondent
Matt Discombe
Correspondent
Oliver Hudson
Analyst
Nick Kituno
Correspondent
James Illman
Bureau chief
Alison Moore
Correspondent
Jack Serle
Senior insights correspondent
Dave West
Deputy editor
The NHS market for hospital electronic patient records in 2026
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